KEY ACTIVITIES

• Data Management and CRM content management: Assist in collecting, organizing, and maintaining the quality and security of data for analysis and modeling in Marketing and Sales, learning how to integrate data into business strategy.
• Data Analysis: Support investigations into data and interpretation of insights, helping identify opportunities for improving sales and marketing strategies.
• Model Support: Assist the CX Design team in developing and refining models and algorithms using tools like HubSpot or other CRM tools, gaining exposure to these platforms.
• Cross-functional Collaboration: Collaborate with cross-functional teams to support the implementation of data-driven solutions for business growth.
• Communication: Help prepare reports, presentations, and recommendations in a clear and concise manner for stakeholders.
• Dashboards and Reports: Assist in the creation of dashboards and reports for leadership, learning how to present data objectively and effectively.
• Strategic Support: Provide support for data-driven strategies in collaboration with the Global Brand & CX Head, assisting Sales Heads with field marketing strategies.
• Activities and Events: Support the planning and execution of online and offline activities such as events and webinars to generate new sales opportunities and build relationships with customers.
• Campaign Analysis: Help analyze campaign performance, lead generation, traffic, and customer behavior, identifying areas for improvement.
• Event Management: Assist in organizing sales and marketing events, virtual webinars, brand activation activities, and managing the databases for each activity.